In knowledge intensive companies intellectual capital assumes a crucial role in the organizational strategy and, as any other strategical asset, it needs to be scheduled to achieve sustainable competitive advantage. When the required knowledge is a resource available inside the company, its assignment represents a key success factor, which many research efforts are devoted to. On the other side, when the needed competence is unavailable within the company, training programs may be seen as methods to strengthen such a strategic asset. In this paper we show a semantic-based integrated system aimed at supporting both the assignment of available intellectual resources in three different multiplicity scenarios and the search for training programs ad-hoc composed to fill possible knowledge gaps.

Authors: Simona Colucci, Tommaso Di Noia, Eugenio Di Sciascio, Francesco M. Donini, Azzurra Ragone
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Categories: i-KNOW 2007, I.2.1, I.2.4, K.6.1
Tags: e-learning, Knowledge Management Systems, Skill management