There is a significant gap between the services provided by dedicated information systems and general desktop systems for document communication and preparation. This situation is a serious knowledge-management problem, which often results in information loss, poor communication, and confusion among users. Semantic desktops promise to bring knowledge-based services to common desktop applications and, ultimately, to support knowledge management by adding advanced functionality to familiar computing environments. By custom tailoring these systems to different application domains, it is possible to provide dedicated services that assist users in combining document handling and communication with structured workflow processes and the services provided by dedicated systems. This paper presents a model for developing custom-tailored document processing for semantic-desktop systems. Our approach has been applied to the domain of military command and control, which as based on highly-structured document-driven processes.
Authors: Ola Leifler, Henrik ErikssonDownload: Link
Categories: H.5.3, H.5.4, i-KNOW 2008, I.7.1, I.7.5, Knowledge Work, M.1, M.4
Tags: document-driven processes, planning, semantic desktop, semantic documents